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Norgate Data FAQ

Free Trial
Upgrading a Subscription
Licensing and Access

Free Trial

How much historical data does a free trial provide?

The last 2 years.

I've taken out a free trial. How do I actually get the data?

You need to install our Norgate Data Updater application. The application can be configured to deliver updates automatically.


How do I subscribe?

A link to our online Order Form is provided under the "Key Links" menu. Here is a direct link.

How do I renew?

Log-in to the Order Form with your username & password as an existing customer. You can renew a subscription before it expires without losing any time.

What payment methods are available?

We accept payments via Credit Card (VISA and MasterCard) and PayPal.

Can you convert my existing Premium Data subscription to a Norgate Data ("NDU") subscription?

Not directly.

More Information

Upgrading a Subscription

I've subscribed to a stock market package. Can I upgrade to a higher-level package?

Yes. See under Data Packages > Stocks here.

Can I downgrade an existing subscription to a lower-level package?

No. You would need to let your subscription expire and then subscribe at the lower level using your existing account.

Licensing and Access

Can your data be licensed for re-distribution or other commercial use?

No. It can only be licensed for personal use by individuals.

Can I pay for a friend or associate to share my account?

Yes - this is possible. Please contact us to understand how such an arrangement might work.

Do you have a generic API that I can use for my own application?

No. APIs are only developed specifically for commercial applications.

Can I query the NDU database installed on one machine from a remote/networked machine?


How many installations are allowed?

The Norgate Data Updater ("NDU") can be installed and used on 2 machines concurrently, as long as both are for the subscriber's personal use.
Note: A Virtual Machine is counted as a machine.

Can I pay for additional installations?

Not when subscribing. But it can be done subsequently via My Account > Account Upgrade. Details are provided below.

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